The MIT School of Science has organized the Incident Response Team to coordinate our response to emergencies and serious incidents during and after the event. After calling emergency services, please contact your department, lab or center’s team member to alert them to the situation.

Campus Emergency Contacts

MIT Police

To contact MIT Police, ambulance, and fire on campus, dial 100 from campus phones or 617-253-1212 from all other phones. We recommended that you add 617-253-1212 to your mobile device.

In addition to emergency services, campus police provide a range of services, including:

  • providing information and training on crime prevention
  • answering questions about legal processes
  • providing help with harassing phone calls and domestic abuse issues
  • bike and laptop registration

MIT Health

MIT Health provides 24-hour urgent care to the MIT community. If you have a medical problem that can’t wait (such as a high fever, earache, or sprain) or an urgent mental health problem, or if you don’t know whether or not to seek medical attention, call 617-253-4481, day or night, for medical advice. You’ll speak to a triage nurse who may direct you to a hospital emergency room or MIT Health’s Urgent Care Service, open from 7 a.m. to 11 p.m. daily.

MIT Health’s Student Mental Health & Counseling Services

MIT Health’s Student Mental Health & Counseling Services helps students manage the challenges and pressures of daily life. MyLife Services is an employee benefit for faculty, staff, postdoc associates and postdoc fellows, and family members that provides up to four free and confidential counseling sessions per person, per concern, with a licensed mental health professional.


Weekdays: 617-253-2916 Nights/weekends: 617-253-4481
Walk-in hours for urgent concerns: 8 a.m. to 8 p.m., seven days a week

MIT Facilities

MIT Facilities provides 24-hour emergency repairs. 617-253-4948

International Emergencies

International SOS provides all MIT students, faculty, and administrators worldwide with international medical, security and travel assistance.

Some of the features and resources available through ISOS include:

  • Emergency medical, security, and natural disaster evacuation
  • 24-hour assistance clinics, and remote-site medical facilities outside the United States
  • Information on current security and medical alerts and required immunizations
  • Call-in interpretation assistance with medical providers or local transport providers


MIT ID#: 11BSGC000066

MIT Travel Card

In the event that your MIT Travel Card may be put on hold or declined while travelling abroad, be sure to review the MIT Travel “Important Information” card and information available through the MIT Office of the Vice President for Finance (VPF).


During U.S. business hours (9 a.m.-5 p.m.), contact MIT’s VPF Travel and Card Services

Outside of U.S. business hours, contact Bank of America
888-449-2273 or
+1 509-353-6656

  • Billing address:  77 Massachusetts Ave, Cambridge MA, 02139
  • Phone number:  617-253-8366
  • Activation ID:  Your MIT ID number
  • Account name: Kathleen McGrath or Kim Harmon

Emergency Procedures and Preparedness

Incident Response Team and Procedures

The Incident Response Procedures document details instructions to help guide the School of Science Incident Response Team in responding to various emergencies and other significant incidents both during and after the event.

MIT Emergency Response Guide

MIT Emergency Response Guide is a step-by-step guide to responding to incidents including specific procedures for:

  • medical emergency
  • skin contact with radiological, chemical, or biological materials
  • critical laboratory incidents
  • radiation spills
  • biological spills involving microorganisms
  • fire
  • hazardous waste management

Environmental Health and Safety Office

The Environmental Health and Safety Office provides a wealth of information, tools, forms, and help relating to EHS, including:

  • Resources and help for emergency management and planning
  • Training on such topics as biosafety, chemical safety, workplace and lab safety, environmental stewardship, waste management, and radiation protection
  • Guidance, best practices, and tools for EHS management



Alerts and Information

MIT Alert

MIT Alert is the Institute’s emergency notification program, designed to provide information and advisories via a number of communication channels including Institute voicemail, email and text message for the safety and security of the MIT community.

Emergency Information Line

Call for updates on the status of emergencies, including Institute-wide closings for inclement weather.



Computer and Communications Outages

Computer and Communications Outages lists current issues and updates for the MIT network, email, academic services, and telephone services.

Resources for Safety and Well-Being

Student Support Services

Student Support Services (S3) provides support for students having trouble with academic work for personal or medical reasons and helps students navigate the various resources available at MIT.



Mental Health and Counseling Service

MIT Mental Health and Counseling service provides:

  • Evaluations and consultations
  • Brief treatment (counseling/psychotherapy and medication)
  • Referrals
  • Urgent care
  • Group counseling

Neuropsychology consults to assess cognitive or attention problems, disorganization, lack of motivation, or personality changes



Violence Prevention and Response

Violence Prevention and Response (VPR) helps members of the MIT community prevent and respond to sexual violence, sexual harassment, dating or domestic violence, stalking, and unhealthy relationships, whether issues occur on- or off-campus and whether help is needed for oneself or for a friend. Services are free, confidential, and available 24 hours by phone.




Saferide provides a safe means of transportation at night within and around the MIT campus. This is a free service and is available to all members of the MIT community.